Kent McGroarty has worked as a freelance lifestyle writer/copywriter for 14 years, with content appearing in a variety of online magazines and websites, including SF Gate Home and Garden, AZ Central Healthy Living, Local.com, EDGE Publications, and Blue Ridge Outdoors Magazine, among others. She has a B.A. in English from Saint Joseph's University in Philadelphia, PA, and won Honorable Mention in the 89th and 90th Annual Writer's Digest Writing Competition for the children's book category. She focuses on topics such as health, psychology, leadership, and conflict management.

If you are a business leader considering conflict management certification, take a moment to congratulate yourself. You are taking an important step in maintaining a healthy, productive office environment, as you’ll have the experience and knowledge to resolve conflicts among team members efficiently and effectively. The following guide helps you learn more about conflict management training and what rewards you will reap.

What Certification Typically Involves

Conflict management training certification requirements vary by company, but often follow a general format. If you decide to train with Peaceful Leaders’ Club, for example, you’ll need to complete eight training modules that focus on common types of conflict and what effective conflict resolution entails. You must also complete 12 learning checks and reflection exercises, attend a minimum of 12 group coaching sessions, and pass the final exam. Once you have completed these requirements successfully, you’ll receive your certificate naming you a Certified Peaceful Leader.

Completing the course also requires becoming a member of the Peaceful Leaders Club, which gives you access to a community of certified leaders ready to share their latest experiences and insights.

More About Training

The workshops, resources, and coaching options available to you as a club member includes training in the Five Core Competencies of the Peaceful Leadership Style: patience, engagement, appreciation, curiosity, and empowerment. By learning to become a more patient individual, you’ll enjoy a greater sense of calm in the workplace and will be better able to turn inward about various situations. Engagement focuses on being proactive and inclusive, and providing the flexibility team members need without sacrificing the work environment’s structure.

Appreciation is about recognizing what your team members bring to the workplace and celebrating them, while curiosity concerns the drive to learn new things and consider different perspectives. Empowerment is all about being accountable for and taking ownership of your actions.

Expect to work with a highly-trained, knowledgeable, experienced staff, and enjoy the wise words of guest lecturers.

Benefits of Earning Your Certificate 

Earning your certificate offers more than a sense of pride, as it provides you with the tools necessary for diffusing conflicts quickly and easily. Knowing how to manage workplace issues of all kinds, including interpersonal conflicts, communication issues, and political differences, contributes to a harmonious work environment with significantly less tension. Everyone in the office or other workplace will have a better time at work, because they’ll have an easier time focusing on their projects. Conflicts are distracting and interfere with productivity.  A healthy work environment subsequently improves productivity while decreasing the turnover rate. Businesses with high turnover rates usually have reputations as unpleasant places to work, which is often off-putting to new hires. Your conflict management certification can subsequently improve your company’s reputation, because word will spread that it is a wonderful place to work.

Tips For Managing Your Certification Schedule

To help you earn your conflict management certification in a timely fashion, find ways to study that work for you. For example, perhaps you commute on a regional rail line or subway, and have 10 to 30 minutes for study time twice a day. Those minutes add up fast, allowing you to watch the webinars and read study materials without taking extra time out of your busy schedule. Even if you do not commute, using spare minutes throughout each day, such as five minutes here and 10 minutes there, allows you to breeze through your conflict management education minus unnecessary stress.

The benefits of conflict management training and certification last well beyond the initial coursework. For more about conflict management certification, contact Peaceful Leaders Club today!

Kent McGroarty has worked as a freelance lifestyle writer/copywriter for 14 years, with content appearing in a variety of online magazines and websites, including SF Gate Home and Garden, AZ Central Healthy Living, Local.com, EDGE Publications, and Blue Ridge Outdoors Magazine, among others. She has a B.A. in English from Saint Joseph's University in Philadelphia, PA, and won Honorable Mention in the 89th and 90th Annual Writer's Digest Writing Competition for the children's book category. She focuses on topics such as health, psychology, leadership, and conflict management.