To become a Certified Workplace Conflict Specialist™, you must: a) complete all asynchronous courses listed below, and then b) film yourself in a roleplay, which you will send in to our staff for grading. Once enrolled, you will receive more detailed instructions.

If you have a team of more than 10 people and would like to purchase courses in bulk, please fill out a bulk order form. You can also schedule a consultation to learn more about our programs.

If after completing our asynchronous workshop(s), you would like training reinforcement with one of our expert trainers, learn more here.

Learn to de-escalate customers and coworkers while regulating your own emotions.

Learn to hold team members accountable in a peaceful, constructive way

Learn to respond effectively when someone is giving you difficult feedback.