Welcome to Our Online Course Library!

Below you will find a list of our most popular courses, which we have delivered live, all over the country, to teams in more than 60 industries. For those looking for asynchronous training workshops, however, we created this library just for you. Just click on the workshop(s) you’re interested in for a video preview of the course and to sign up right through our website. If after completing our asynchronous workshop(s), you would like training reinforcement with one of our expert trainers, learn more here.

Learn to de-escalate customers and coworkers while regulating your own emotions.

Learn to give difficult feedback in a peaceful, effective way.

Learn to respond effectively when someone is giving you difficult feedback.

Learn to hold team members accountable in a peaceful, constructive way