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Online Unconscious Bias Training Course

The 7 Top Cognitive Biases That Lead to Conflict

Learn about the 7 most common cognitive biases leading to conflict and what you can do to mitigate their effects.

Editor's Rating

5.0

What to Expect from Unconscious Bias Training

Learn about the most common biases leading to conflict and what you can do to mitigate their effects. PLA’s online training course includes:

  • What Are Cognitive Biases?
  • The Most Common Biases Leading to Conflict
  • How to Know When Bias Is at Play?
  • What Can We Do About Unconscious Bias?
  • Learning Assessments & Certificate of Completion

Course Price

$49.00
  • Approximately 75 Minutes to Complete
  • Includes Interactive Practice Exercises and Multimedia Lessons
  • Includes Learning Assessments and Certificate of Completion

Course Rating

5.0

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Course Details

Course Mode

Online

Course Workload

PT1H

Course Type

Paid

Course Currency

USD

Course Price

$49.00

Course Description

Our asynchronous Training Workshop on Unconscious Bias and Conflict utilizes our industry-leading methods, which have been successfully taught and applied to participants in more than 60 industries around North America, from small retail shops to Fortune 100 companies.

Course Curriculum

  • An overview and explanation of what cognitive biases are and how they function
  • Overview of Anchoring Bias
  • Overview of Dichotomous Thinking
  • Overview of Fundamental Attribution Error
  • Overview of Confirmation Bias
  • Overview of Ingroup-Outgroup Bias (Stereotyping)
  • Overview of Hostile Attribution Bias
  • Overview of Worldview Bias
  • What Can We Do About Our Biases?

Course Details

Course Provider

Organization

Course Provider Name

Peaceful Leaders Academy

Course Provider URL

www.peacefulleadersacademy.com

Photo of Dr. Jeremy Pollack

Dr. Jeremy Pollack

Course Instructor

Dr. Jeremy Pollack is a leader in the field of workplace conflict resolution and peacebuilding. He is the Founder of Pollack Peacebuilding Systems, an international conflict resolution consulting firm. Dr. Pollack coaches and trains executives and employees at a variety of levels and industries, from Fortune 500 companies to major non-profits. He has a Ph.D. in Psychology and an M.A. in Negotiation, Conflict Resolution, and Peacebuilding. Read more about Dr. Pollack!

Why Learn About Unconscious Biases (UB)

Improve Decision-Making Quality

Understanding your own biases is key to making better, more informed decisions. By recognizing and addressing these biases, you can make sure that your choices are based on merit and fairness. This improves the overall quality of your decisions and outcomes. Our unconscious bias training helps increase your awareness, giving you the tools to combat bias and make fairer decisions.

Foster an Inclusive Work Environment

Learning about unconscious bias is the key to creating an inclusive work environment for everyone involved. By addressing personal unconscious bias and raising awareness for such biases through rigorous UB programs, you promote a culture of equity and respect. This can enhance team dynamics and employee satisfaction. Our training discusses bias and provides strategies to create an inclusive workplace, helping your organization develop a stronger and more cohesive team.

Enhance Professional Relationships

Addressing any unconscious bias you have can significantly improve your professional relationships. By understanding and mitigating these biases, you create more genuine and productive interactions with colleagues. This leads to a more harmonious and effective workplace. Our course teaches you to be aware of your own biases and provides practical solutions to improve interactions and promote fairer treatment.

Our Training on How to Address Unconscious Bias is for…

  • Employees: Improve your overall awareness of biases and improve your professional interactions and workplace culture.
  • Managers: Learn to recognize and address biases in decision-making and team management to foster fairness.
  • Students: Develop essential skills to understand and mitigate your unconscious bias, preparing for future professional environments.
  • HR Professionals: Get the tools you need to create and reinforce a fair and inclusive workplace, combating bias effectively.
  • Leaders: Strengthen your leadership by promoting equity and reducing bias in your organization’s structure.

You Will Walk Away Knowing How to…

  • Identify and understand various cognitive biases and their impact on decisions and interactions.
  • Recognize when biases are influencing decisions and actions in the workplace.
  • Implement strategies to mitigate the effects of unconscious bias in daily operations.
  • Create and nourish a more inclusive and fair work environment, promoting diversity and respect.
  • Apply knowledge of biases to improve professional relationships and decision-making processes.

The 7 Unconscious Biases

Anchoring Bias

Anchoring bias happens when the first piece of information you receive disproportionately influences your decisions. This can skew your judgment, leading you to an overreliance on initial data, even if it’s not the most relevant information you have. Recognizing this bias helps you make more balanced decisions by considering all information equally.

Dichotomous Thinking

Dichotomous thinking is the tendency to view situations in black-and-white without any room for the in-between. This bias leads to polarized thinking and an inability to see the nuances. This kind of rigid thinking can make conflict resolution very challenging. By addressing this bias, you learn to appreciate the complexities of situations and respond more thoughtfully.

Fundamental Attribution Error

Fundamental attribution error is the bias where we attribute others’ actions to their character rather than external factors. This can result in unfair judgments and misunderstandings at work. Recognizing this bias helps you see the full context of situations, leading to fairer evaluations and better interpersonal relationships.

Confirmation Bias

Confirmation bias makes us favor any of the information that supports our existing beliefs while ignoring what ends up being contrary evidence. This bias really hurts your ability for objective decision-making and reinforces incorrect assumptions. By being aware of this unconscious bias, you can challenge your own beliefs and make more balanced and informed decisions.

Ingroup-Outgroup Bias (Stereotyping)

Ingroup-outgroup bias is the tendency to favor people similar to us and stereotype others. This can lead to division and conflict within teams as well as unfair treatment of those perceived as different. Addressing this bias contradicts stereotypes and starts new behaviors that promote a more inclusive workplace culture, improving team cohesion and diversity.

Hostile Attribution Bias

Hostile attribution bias is the tendency to interpret others’ actions as hostile, even when they are not. This can escalate conflicts and create a negative work environment if employees don’t have effective UB training. Recognizing this bias helps you approach situations more calmly and rationally, making it easier to resolve disputes and maintain a positive workplace.

Worldview Bias

Worldview bias occurs when our perception of reality is skewed by our personal beliefs and experiences. This can affect how we interpret information and interact with others, leading to biased decision-making. By acknowledging this bias, you can broaden your perspective, improve your interactions, and make more equitable decisions, such as making promotion fairer.

How Unconscious Biases Affect Workplace Decision-Making

Unconscious biases significantly impact your workplace decision-making without any conscious awareness. These biases can influence how we hire, evaluate, and interact with all of our colleagues. If you don’t find a way to train and discuss bias in the workplace, it can lead to unfair treatment, reduced diversity, and hindered team dynamics. Recognizing and addressing these biases helps you improve your own conscious awareness and create an inclusive and fair workplace.

Our UB training includes strategies to identify and combat bias while eliminating mental shortcuts so that your decisions are based on merit and fairness. By understanding the impact of biases, you can make more informed and equitable decisions, leading to a more diverse and effective workforce.

Frequently Asked Questions

How does this course help in addressing implicit bias?

This course teaches you to recognize and address implicit biases in your daily interactions. Through practical exercises and strategies, you learn to identify biases and mitigate their effects, leading to fairer and more inclusive decision-making processes.

Are there practical exercises or simulations included?

The course includes interactive practice exercises and simulations. These activities help you apply the concepts learned, ensuring you gain practical experience in recognizing and addressing unconscious biases in real-world scenarios.

Can I access resources or materials after completing the course?

When you finish our unconscious bias training, you will have access to all of the resources and materials. These include downloadable toolkits, worksheets, and multimedia lessons, allowing you to revisit and reinforce your learning as needed.

Are there follow-up sessions or coaching available?

Yes, we offer follow-up sessions and coaching to support your continued development. These sessions provide personalized guidance and feedback, helping you further refine your skills in recognizing and mitigating unconscious biases.

Training Testimonials

Take our Online Unconscious Bias Training Course today!

Learn about the 7 most common cognitive biases leading to conflict and what you can do to mitigate their effects.

What Our Clients Say

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Safa Harak

Project Manager,
Habitat for Humanity

“The program exceeded my expectations. The content was both holistic and specific, the coaches were knowledgeable and supportive, and the course materials were very useful and well-designed.”

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Ayla Whittington

Creative Director,
Zen Media

“The content is structured in a way that is easy to understand and the frameworks they built make it memorable. Thank you for creating such an impactful course which has helped me build the foundation of my leadership style.”

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Nicole Wingfield

RN Clinic Director,
So Others Might Eat (SOME)

“This course has made me more aware of my weaknesses and strengths as a leader. Most importantly, I’ve learned that leadership is something that will always need cultivating.”

Our Clients

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