Workplace Conflict Resolution Certification: The CWCS Program

Learn to have difficult conversations, create a peace-oriented culture, mediate coworker conflict, and more! PLA’s certification program includes the following steps:

  • Complete all ten of PLA’s online courses (see previews below)

  • Record yourself mediating a mock conflict

  • Submit your certificates and video for review

  • Final meeting with our founder and lead instructor Dr. Pollack

  • Become a Certified Workplace Conflict Specialist™ (CWCS)!

Our Certified Workplace Conflict Speicalist™ program includes our entire library of courses and utilizes our industry-leading methods, which have been successfully taught and applied to participants in more than 60 industries around North America, from small retail shops to Fortune 100 companies.


Our Clients

Logo of Amazon
Logo of Deloitte
Logo of U.S Department of Veterans Affairs
Logo of Robinhood
Logo of
Logo of U.S. Department of Agriculture

What Our Clients Say

Photo of Safa Harak

Safa Harak

Project Manager,
Habitat for Humanity

“The program exceeded my expectations. The content was both holistic and specific, the coaches were knowledgeable and supportive, and the course materials were very useful and well-designed.”

Ayla Whittington

Creative Director,
Zen Media

“The content is structured in a way that is easy to understand and the frameworks they built make it memorable. Thank you for creating such an impactful course which has helped me build the foundation of my leadership style.”

Nicole Wingfield

RN Clinic Director,
So Others Might Eat (SOME)

“This course has made me more aware of my weaknesses and strengths as a leader. Most importantly, I’ve learned that leadership is something that will always need cultivating.”

Complete Workplace Conflict Management Training Library (10-Course Pack)

Learn to have difficult conversations, create a peace-oriented culture, mediate coworker conflict, and more! This package includes 10 courses on conflict resolution, workplace culture, de-escalation, and mediation.

Course Provider: Organization

Course Provider Name: Peaceful Leaders Academy

Course Provider URL:

Course Mode: Online

Course Workload: PT11H15M

Course Type: Paid

Course Currency: USD

Course Price: 499

Editor's Rating: