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Receiving Feedback Training Course

Learn How to Receive and Respond to Feedback in a Peaceful, Constructive Way

Learn to respond effectively when someone is giving you difficult feedback.

Editor's Rating

5.0

What to Expect from Online Training on Receiving Feedback Effectively

Learn a constructive and peaceful method of receiving and responding to someone when they confront you about something they do not like. PLA’s online training course includes:

  • Review the Conflict Resolution Mindset
  • Best Practices for Receiving Feedback
  • Step-by-Step Process for Responding to Feedback
  • Roleplay Analysis
  • Learning Assessments & Certificate of Completion

Course Price

$69.00
  • Approximately 75 Minutes to Complete
  • Includes Interactive Practice Exercises and Multimedia Lessons
  • Includes Learning Assessments and Certificate of Completion

Course Rating

5.0

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Course Details

Course Mode

Online

Course Workload

PT1H15M

Course Type

Paid

Course Currency

USD

Course Price

$69.00

Course Description

Our asynchronous training workshop on Receiving Difficult Feedback utilizes our industry-leading methods, which have been successfully taught and applied to participants in more than 60 industries around North America, from small retail shops to Fortune 100 companies.

Course Curriculum

  • Overview of a conflict resolution mindset: Opportunity vs. avoidance
  • The 3 C’s of resolution vs. the 3 D’s of escalation
  • Active listening
  • Separating behavior from interpretation
  • Owning behavior and its impact
  • The importance of reassurance
  • What part of the conversation reinterpretation should be implemented
  • Learning to care and listen before explaining or finding solutions
  • Collaborative problem-solving

Course Details

Course Provider

Organization

Course Provider Name

Peaceful Leaders Academy

Course Provider URL

www.peacefulleadersacademy.com

Photo of Dr. Jeremy Pollack

Dr. Jeremy Pollack

Course Instructor

Dr. Jeremy Pollack is a leader in the field of workplace conflict resolution and peacebuilding. He is the Founder of Pollack Peacebuilding Systems, an international conflict resolution consulting firm. Dr. Pollack coaches and trains executives and employees at a variety of levels and industries, from Fortune 500 companies to major non-profits. He has a Ph.D. in Psychology and an M.A. in Negotiation, Conflict Resolution, and Peacebuilding. Read more about Dr. Pollack!

Why Learn How to Receive Feedback

Improve Your Professional Relationships

Learning to receive feedback in an effective and constructive way can significantly improve the professional relationships you have at work. When you can understand and apply effective feedback techniques that allow you to learn from what information you are receiving, you’ll foster a more open and communicative environment. Ultimately, this leads to stronger professional bonds and a more supportive workplace.

Enhance Personal Growth

Receiving feedback is essential for your personal development. Our course provides you with the tools to view positive and negative feedback as a valuable resource for growth rather than a perceived attack on your work ethic. By learning how to process and act on feedback in the workplace, you can continuously improve your skills and performance, leading to greater job satisfaction and career advancement.

Boost Your Career Prospects

Mastering the art of receiving feedback can set you apart in your professional life. Employers value individuals who can handle the feedback they deliver to their direct reports during performance reviews gracefully and use it to improve their performance since that ultimately improves the organization as a whole. This skill not only makes you a more effective team member but also positions you as a leader with a growth mindset who can inspire others to grow and develop.

Our Training on How to Receive Constructive Feedback is for…

  • Employees: Enhance your ability to accept and act on feedback that will maximize performance improvement for personal and professional growth.
  • Managers: Learn to model effective feedback reception and use that knowledge to encourage a culture of continuous improvement.
  • Students: As learners, you discover and develop skills that will effectively prepare you for the professional world and improve your academic performance.
  • Executives: Strengthen your leadership by handling feedback with poise and encouraging an open feedback culture throughout your organization.

You Will Walk Away Knowing How to…

  • Understand and value feedback with an open mind, fostering a positive growth mindset at work.
  • Respond to feedback calmly and use it to make positive changes in your work and interactions.
  • Implement feedback to improve performance and develop skills, ensuring continuous growth.
  • Foster a team culture that values open and positive feedback to enhance trust and collaboration.
  • Use feedback as a tool for personal and professional growth, helping you and your team excel.

The Importance of Useful Feedback for Professional Growth

Useful feedback helps your professional growth. It provides insights into your performance, highlights areas for improvement, and guides your development. Constructive feedback gives you a clear understanding of your strengths and weaknesses so you can focus on improving those skills.

When you learn to receive feedback effectively, you open doors to new opportunities for growth and build stronger relationships with colleagues. Valuing and utilizing feedback helps you achieve personal and professional milestones more efficiently and effectively.

Through our courses, you learn how to receive feedback constructively, turning each piece of advice into a learning experience. This skill makes all the difference in your career. When feedback is delivered and received well, it becomes a powerful tool for continuous improvement.

Our training offers examples and support, ensuring you understand how to apply feedback practically. By focusing on feedback as a positive force, you can communicate better, identify areas for development, and grow in your career.

How to Use Negative Feedback to Improve Performance

Hearing negative or critical feedback can be quite difficult. Your tendency might be to get defensive, argue, prove you’re right, or simply avoid the person giving you feedback. However, when received calmly and responded to constructively, receiving difficult feedback can be a true WIN in the long-run. Even if you do not agree with the feedback, it at least gives you a sense of the impact your behavior is having on someone else.

The most important element to keep in mind is to listen for “hidden gems” in critical or negative feedback. In all feedback, even if it seems totally off-base, there is probably something you can learn. At the very least, you’ll understand more clearly how someone else is interpreting something you are doing. That way, you can either adjust your behavior going forward or help the other person reinterpret (i.e., recognize your true intentions).

Whether you adjust your behavior to meet expectations in a new way or you help someone clarify and better understand your behavior, either way it will likely improve your perceived performance. And in best case scenarios, if you do agree with someone’s assessment and recognize ways to improve, you can use negative feedback to improve performance in a very clear and direct manner.

Frequently Asked Questions

How does this course help in overcoming resistance to feedback?

This course teaches you practical techniques to receive feedback with an open mind. By understanding the importance of feedback and learning how to process it constructively, you’ll overcome the natural resistance that tends to come automatically when you receive criticism. The course provides strategies to remain calm and view feedback as a tool for improvement.

Are there practical exercises or simulations included?

Yes, the course includes interactive practice exercises and roleplay scenarios that can happen when your boss is delivering feedback. These practical components allow you to apply the techniques you learn in real time, helping you build confidence and proficiency in receiving feedback in a constructive manner. The simulations are designed to reflect common workplace situations, making the training relevant and practical.

Can I access resources or materials after completing the course?

Absolutely. After completing the course, you will have access to all of our resources and materials. These include course notes, practice exercises, and multimedia lessons that you can revisit anytime. That means you can continually refine your skills and apply what you’ve learned long after the course ends.

Are there follow-up sessions or coaching available?

Yes, we offer follow-up sessions and coaching to support your ongoing development. These sessions provide personalized guidance and feedback, helping you further refine your skills. Our coaching services are designed to address specific challenges you might face in receiving feedback and to reinforce the strategies learned during the course.

Training Testimonials

Take our Receiving Feedback Training Course today!

Learn to respond effectively when someone is giving you difficult feedback.

What Our Clients Say

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Safa Harak

Project Manager,
Habitat for Humanity

“The program exceeded my expectations. The content was both holistic and specific, the coaches were knowledgeable and supportive, and the course materials were very useful and well-designed.”

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Ayla Whittington

Creative Director,
Zen Media

“The content is structured in a way that is easy to understand and the frameworks they built make it memorable. Thank you for creating such an impactful course which has helped me build the foundation of my leadership style.”

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Nicole Wingfield

RN Clinic Director,
So Others Might Eat (SOME)

“This course has made me more aware of my weaknesses and strengths as a leader. Most importantly, I’ve learned that leadership is something that will always need cultivating.”

Our Clients

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